Broker deleted my history and canceled winning trades!
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Thread: Broker deleted my history and canceled winning trades!

  1. #1
    Dear Everybody !

    Now Oc. 09 2014 I open 4 postion and acquire 85 pip after the MT4 apear No connection error. Exness notice me they have problem with their system and will fix 24h.

    As soon as they are correct my money return to the start before I am trade,all my winning and history place removed.I chat with live support and send email,they're speaking about and about,they need me show the evidence they're delete.

    My English not good I just need to notice you carefully with Exness.com.I will eliminate this Broker.They a scam my own money.

    Everybody carefully.

  2. #2
    I win 4 Standing Complete 85 pip.they should to no there is Difficulty,why they delete my history.that is not Great with a broker.i am Quite Mad now.never got any Issue like exness

  3. #3
    Mate go ahead with ecn broker that's the best...I understand exness since over two years. .actually they've lot of problems in there mt4. . Try to away that type brokers. . They have ton of downs,ton of mt4 delays, late upgrade ST/TP and etc.. . So I was draw my money and begin with ecn broker. . That is gud. .so I love to tell start with ecn broker like ic markts...

  4. #4
    In my experience, regrettably, Exness is a scam. So good luck to recoup your profits. How much cash are we talking about?

  5. #5
    Quote Originally Posted by ;
    In my experience, unfortunately, Exness is a major scam. So good luck to recoup your profits. How much money are we referring to?
    Not too much ! But it's problem.What if 4 standing is $1000 or $10000 that will very major issue.In my case the money isn't too much so that's not problem.I can offer for them but I'll nerver utilize Exness again in my life.

    Thank all share the mad with me.Thanks!

  6. #6
    Quote Originally Posted by ;
    quote Not too much ! Nonetheless, it's problem.What when 4 standing is $1000 or $10000 that will very major issue.In my case the money isn't too much so that isn't problem.I can offer for them but I'll nerver utilize Exness again in my life. Thank everybody share the angry with me.Thanks!
    Good luck in your search for a new broker! Largely mt is powered by a 3rd party company, nevertheless there should be a client friendly user service. Just to cancel transactions and delete history isn't customer friendly.

    But there are far more brokers on the market enjoy this one. Read what happened to me at the start of the week. I took all screenshots (that is what I do every time) but at the end there was nothing to whine about, got my profits.

    https://www.nigeriaforextrading.com/...needed-ea.html

    Jibala

  7. #7
    I think you should prevent this broker from today and thanks to your topic, it might help us when consider this broker for trading. And I thought is there some tool can assist us printscreen or copy the history perodically?

  8. #8
    Your computer can perform screenshot, easy push the'print screen' on your computer (maybe need to perform with shift).
    Subsequently use simple progr like'Paint' to store it.
    Any issue, do this before you try to restart mt4, or your log history will be lost there. While the broker still will have that background, you will not have anything to compare , or establish your point with.

    Is for the broker, however I do not think you ought to discard it, based on a single poorly written story here, without even attempted to follow up with the broker what and why occurred. If you go to the internet, there is so many scam cries. . .try forexpeacearmy for one, virtually you'll find their scam alert folder contains every broker name's mentioned by one or another trader, many times without a lot of merit into the story, nevertheless the threads are still there.

    In defence of Exness, I can tell you they are OK. Deposit within 1 day, withdrawal within 1 day, 24/7 service, answer for email, very attractive spread and commission rate....all this based on my own experiences not on advertising, everything I tried personally.
    Additionally as mentioned mended some previous off-quote issue on my ECN account, fast enough.

    Experiences differ, but I'd love to think the OP must back up some of his story before crying scam, and give a chance to the problems to be sorted out.

  9. #9
    http://www.easyfreesmileys.com/smileys/lol-045.gif

  10. #10
    Quote Originally Posted by ;
    Dear Everybody ! Now Oc. 09 2014 I start 4 postion and acquire 85 pip after the MT4 apear No connection error. Exness notice me they have problem with their system and will mend 24h. After they are fix my cash return to the start before I am trade,all my winning and history position removed.I talk with live service and send email,they are talking about and about,they need me show the proof they are delete. My English not great I just need to notice you carefully with Exness.com.I will eliminate this Broker.They a scam my cash. Everybody...
    tieuthienma,

    I'm trading using Exness for about five years and I did withdraw enormous quantities! I doubt they wish to SCAM you.
    Even if you did not take screenshot, you can share your log file with us to find out what happened! (do right click on your journal then click on open, it is possible to view all the log files there!)

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